Accessibility statement

The Catalan Agency for Cultural Heritage has committed to making its digital resource site “Catalonia País d’Arxius” accessible in accordance with Royal Decree 1112/2018, of September 7, on accessibility of websites and applications for mobile devices in the public sector (hereinafter, Royal Decree 1112/2018, of September 7).

This accessibility statement applies to the digital resource: https://patrimoni.gencat.cat/ca/catalunyapaisdarxius/recurs-digital/recurs/

Compliance status

This website is not yet compliant with Royal Decree 1112/2018, of September 7 due to the lack of compliance in the aspects indicated below.

Content not accessible

The content listed below is not accessible for the following reasons:

Lack of compliance with Royal Decree 1112/2018, of September 7:

At times, the user may be redirected to external pages on the website. This can cause inconsistent navigation and identification (criteria 3.2.3 and 3.2.4 of WCAG 2.1).

This accessibility statement does not cover barriers on external pages, although they may form part of the navigation process.

The website contains images without alternative content (WCAG 2.1 criterion 1.1.1).

The navigation sequence via keyboard and screen readers may not be meaningful (WCAG 2.1 criterion 1.3.2).

The structure of the page headings is not appropriate for all of them. There may be a lack of this type of element (criterion 1.3.1 of WCAG 2.1).

The display of the website may not be adequate when browsing on a mobile device and changing the screen orientation (WCAG 2.1 criterion 1.3.4).

Resizing text may cause some content to overlap (WCAG 2.1 criterion 1.4.4).

Text images have been included (WCAG 2.1 criterion 1.4.5).

Modifying text spacing may be insufficient for some users (WCAG 2.1 criterion 1.4.12).

The contrast between textual and non-textual elements with the background may also be insufficient for some visually impaired users (criteria 1.4.3 and 1.4.11 of WCAG 2.1).

In some links, color has been used to convey information without offering ANY alternative (criterion 1.4.1 of WCAG 2.1).

Some search engine features are not accessible via the keyboard and do not indicate their status to screen reader users (criteria 2.1.1 and 4.1.2 of WCAG 2.1).

Moving elements without a mechanism to stop them have been included (criterion 2.2.2 of WCAG 2.1).

The text of some links does not provide sufficient contextual information (criterion 2.4.4 of WCAG 2.1).

The label and name of form controls may not match (WCAG 2.1 criterion 2.5.3).

The W3C Consortium’s automatic validator indicates that there are errors in the HTML code and CSS style sheets (criterion 4.1.1 of WCAG 2.1).

Preparation of this accessibility statement

This statement was prepared on June 9, 2025.

Last revision of the statement: June 9, 2025.

Observations and contact details

Communications

Communications regarding accessibility requirements (article 10.2.a of Royal Decree 1112/2018) can be made through the following contact mailbox.

For example:

  • Report any possible breach by this website.
  • Convey other difficulties in accessing content.
  • Make any other query or suggestion for improvement regarding the accessibility of the website.

Communications will be received and forwarded by the General Directorate of Citizen Service, of the Department of the Vice Presidency, Economy and Finance, as the Unit Responsible for Web Accessibility at the regional level.

Accessible information requests and complaints

To make requests for accessible information and complaints (article 12 of Royal Decree 1112/2018) you must access the “Accessible content on the web” procedure and follow the “Request accessible information or make a complaint” option.

Any natural or legal person may file complaints regarding compliance with the requirements of Royal Decree 1112/2018 and request information regarding content that is excluded from the scope of application of this regulation.

Requests and complaints are registered in accordance with the requirements established by Law 39/2015 of October 1, on the Common Administrative Procedure of Public Administrations.

Application procedure

The application procedure set out in article 13 of Royal Decree 1112/2018 can be initiated in the “Content accessible on the web” procedure through the “Claim a request” mode.

If, after making a request for accessible information or a complaint, it has been rejected, you do not agree with the decision taken or the response does not comply with the requirements of article 12.5 of RD 1112/2018, you can initiate a claim by

  • know and oppose the reasons for rejection
  • urge the adoption of appropriate measures in case of disagreement with the decision taken
  • State the reasons why you consider that the answer does not meet the required requirements.

A complaint can also be initiated if 20 business days have passed without receiving a response.

The Department of Culture’s commitment to accessibility

The Catalonia país d’arxius website has been built with the aim of facilitating universal access to all people who consult it regardless of their physical, sensory or intellectual capabilities, and also the technical context of use with which they do so (type of device, software, connection speed, environmental conditions, etc.).

For this reason, work is being done with the aim of adapting the entire website to the recommendations of the World Wide Web Consortium W3C in order to eliminate the barriers that hinder access to information and communication. These recommendations are specified in the WCAG 2.1 web accessibility guidelines.

The commitment of the Department of Culture is to achieve the “Double-A” (AA) level of conformity, as required of public administrations by European and state legislation.

Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 establishes the standards required of Member States so that all public sector websites and mobile applications, regardless of the device used to access them, comply with the accessibility requirements set out in the EN 301 549 v2.1.2 standard (August 2018), on accessibility requirements appropriate for the public procurement of ICT products and services in Europe.

The EN 301 549 v2.1.1.2 standard is primarily based on the Web Content Accessibility Guidelines (WCAG) 2.1, August 2018. Specifically, level AA must be met. However, the standard also has other additional, mandatory and conditional requirements.

The Directive must be complied with but is not directly applicable, which is why a royal decree has been developed at the state level that develops its scope and minimum requirements. The state transposition is Royal Decree 1112/2018, of September 7, on accessibility of websites and applications for mobile devices in the public sector.